Terms of service

Terms of Service

Last updated: 24th of July 2025

Welcome to HappyKitCo! Please read these Terms of Service carefully before using our website. By accessing or purchasing from our site, you agree to be bound by the following terms and conditions.

1. Acceptance of Terms

By visiting our website or making a purchase from HappyKitCo, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein. If you do not agree to all the terms and conditions, you may not access the site or use any services.

2. Eligibility

To use this site, you must be at least 18 years old or have permission and supervision from a parent or legal guardian. By using our site, you represent that you meet this requirement.

3. Product Descriptions & Pricing

We strive to present our products (mystery bundles, stationery, and toddler kits) as accurately as possible. However:

  • Colors, styles, and mystery items may vary slightly due to photography or surprise element.

  • Prices are subject to change without prior notice.

  • We reserve the right to correct any errors in descriptions, pricing, or availability at any time.

4. Order Process & Payment

All orders are subject to product availability and confirmation of payment.

  • Payment must be made in full at checkout using the payment options provided.

  • We reserve the right to refuse or cancel an order for any reason, including stock availability, errors, or suspected fraud.

5. Shipping & Delivery

We ship primarily within Malaysia, with plans for international shipping soon.

  • Orders are processed within [1–3 business days] unless otherwise noted.

  • Delivery times are estimates and may vary depending on your location or courier service.

  • We are not responsible for delays caused by third-party logistics or customs (once applicable).

6. Returns, Refunds & Exchanges

Our Return & Refund Policy is designed to be transparent and fair. You can read the full policy here.

Key highlights:

  • Returns are only accepted for damaged or incorrect items.

  • Requests must include an unboxing video showing the package being opened from sealed to reveal.

  • Most items are final sale due to their mystery nature.

7. Intellectual Property

All content on this site — including branding, product images, descriptions, and designs — is the property of HappyKitCo and protected by copyright laws.

  • You may not copy, use, or distribute any content from this site without written permission.

  • Our logo, product names, and imagery may not be used for commercial purposes without approval.

8. Prohibited Uses

You may not use the website or its content:

  • For any unlawful or harmful activity

  • To violate intellectual property rights

  • To spread malware, spam, or conduct phishing

  • To interfere with the site’s security or infrastructure

We reserve the right to terminate your access if we suspect any misuse.

9. Limitation of Liability

HappyKitCo shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. We do not guarantee uninterrupted access or error-free service.

10. Changes to These Terms

We may update these Terms of Service from time to time. Changes will take effect immediately upon being posted on this page. It is your responsibility to check back periodically.

11. Contact Us

If you have any questions about these Terms, feel free to reach out:

📧 Email: happykitco.shop@gmail.com
📍 Instagram DM: @happykitco.shop

By using our site, you agree to everything above. Thank you for being part of the HappyKitCo family — we’re so glad you’re here ✨